Frequently Asked Questions

Curious about how to get started? Scroll below to view some of our most common questions.

How does it work?

How many attempts do I have on the quiz?

You will have unlimited attempts to obtain a passing score on the quiz, which is a 70% or higher.

What format are your courses?

 All of the courses offered are distance learning reading material.

When do I receive my certificate?

Once you pass the quiz with a 70% or higher, your certificate will be available to you immediately within your account.  You can save your certificate to your computer as a PDF file or print it out.  You will have unlimited attempts to obtain a passing score on the quiz.

Can I print out the reading material?

Absolutely!  To print out the material, simply open up the course reading on your web browser screen, then you will want to click File > Print on your computer or, press “Command” + P at the same time if you have a Mac.  This should open up your computers print area.  Before you print, please make sure you have it selected to Print All pages.

I'm having a technical issue - Where can I go for help?

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